Frequently asked Questions

When will my shipment arrive?

The Global Airline Courier Service Tracking page can provide up-to-date information on your shipment location.

What payment methods can i use with G.A.C.S?

If a Global Airline Courier Service Time Definite Delivery was not delivered by the specified time, can I request a credit from G.A.C.S?

How do I make a loss/damage claim for Global Airline Courier Service shipment that failed to arrive, or was damaged?

What is the maximum size of package I can send?

I intend to buy some products from an overseas vendor that uses G.A.C.S to ship. Will I have to pay import duty on the items I purchase?

I was charged duties and taxes by Customs for something purchased online. Why wasn't that included as part of the overall shipping costs?